Office Administration – Customer Service Representative Certificate Course Requirements, 2022

Course Hours Per Week
Semester
C25370CS
Class
Lab
Credit
FIRST SEMESTER (Summer)
OST-131 Keyboarding 1 2 2
OST-136 Word Processing 2 2 3
OST-137 Office Applications I or
  CIS-110   Introduction to Computers 2 2 3
5 6 8
SECOND SEMESTER (Fall)
MKT-223 Customer Service 3 0 3
OST-134 Text Entry & Formatting 2 2 3
OST-236 Adv Word Processing 2 2 3
7 4 9
Total Required Minimum Semester Hours Credit
17