Password Management


Setup Account

Create your new user account – or reset your account if you have not setup the secondary email or phone verification.


Reset Password or Account

The following directions are to use if you have setup the secondary email or phone verification (otherwise, please use the Setup Account link as if you were a new student).

  • If you have forgotten your password:
    • select Forgot my password from the login screen
    • follow the directions using the verification you used (phone or alternate email).
  • If you remember your password but are locked out of your account:
    • first select reset it now
    • then I know my password, but still can’t sign in from the login screen
    • follow the directions using the verification you used (phone or alternate email).
  • If  you need to just change your password:
    • sign into your account and select your profile on the upper-right corner
    • then View account, Password > Change Password.

It can take up to 15 minutes after you change a password to activate.
You can only change your password once every 24 hours.