MySCC

Password and Account Management

Passwords

NOTE: To do any of these you must start by logging into your SCC student webmail as this controls access to all your accounts.

Change your password?

  • In your email, select your profile in the top corner.
    NOTE: If you sign in on a phone, it is easiest to open a browser window and go to office.com to access your initials/photo in the top corner.
  • Then View account > Password > Change Password.
    Passwords have to be at minimum 14 characters with at least one number, one uppercase letter, one lowercase letter and a special character. They cannot contain your first or last name or be one of your past five passwords.
  • IMPORTANT: If you have saved your password in your browser, be certain you overwrite it or clear your saved passwords before using the new password!
  • Note: It can take up to 15 minutes to process after you change your password.

 

Password Recovery Set Up

 

Need to Update your Password Recovery Methods?

  • In your account select View account from your profile in the top corner.
    NOTE: If you sign in on a phone, it is easiest to open a browser window and go to office.com to access your initials/photo in the top corner.
  • Click Security info > Update info.
  • This will show you your current settings so you can make any needed changes.

 

Forgotten your password or cannot access your account?

  • Select the Forgotten my password or Can’t access my account option at the bottom-left of the login screen.
  • Pick the recovery method you want to use.
  • Follow the on-screen directions.

 

Multi-Factor Authentication (MFA)

NOTE: To do any of these you must start by logging into your SCC student webmail as this controls access to all your accounts.

MFA Set Up

  • Multi-Factor Authentication, also known as 2-Step Authentication, is a Microsoft delivered feature which allows users to better protect their account by requiring additional steps when signing in. It is different than Password Recovery.
  • Directions for setting up MFA the first time.

 

Need to Update your MFA?

  • In your account select View account from your profile in the top corner.
    NOTE: If you sign in on a phone, it is easiest to open a browser window and go to office.com to access your initials/photo in the top corner.
  • Click Security info > Update info.
  • This will show you your current settings so you can make any needed changes.
  • IMPORTANT:  if you no longer have access to the old number you will need to use the Help Desk to remove that number before adding a new one.
  • If you are using the MFA app and need to make updates, please call (910) 695-3827.

 

Continue to your webmail login